Privacy Policy

General information

Our privacy policy has been made clear to all who share their private information with us. Please read all of the above to learn how we keep your information confidential.

What private information do we take from everyone who visits our website and app?

When you register on our site or place an order, we may ask you for your name, email, address, phone number and credit card information. And this is to help you in your experience with our site.


When do we collect this information?

We take it when you register on the site, make an order or enter information on our site.


How do we use this information?

We may use the information we collect from you when registering or placing an order for several reasons: to personalize the experience of users of the site and show what they are interested in on our site. To improve our site and serve you better. , Offers and other features. To quickly complete your request.


How do we maintain visitor information?

We constantly check our site to keep it safe from hacks in order to make your visit to our site as safe as possible. We constantly check the site for vulnerabilities. All your private information is stored behind secure and strong networks and can only be accessed by a few people who have rights to access our systems and are required not to disclose this information. The credit card information you provide to us is encrypted by secure SSL technology. We take various measures of security upon receipt of an order in order to keep your personal information confidential. All operations are done through another portal and are not stored in our servers.


Do we use "cookies"?

Yes. Cookies are small files that the site transfers to your computer's hard drive through your browser (if you allow it) to store some information for you. For example, we use cookies to store your order in your shopping cart. We also use it to remember your last selection on our site, which improves our service to you. Including, cookies help us know the number of accesses and interactions with our site. Reasons for using cookies: Remember and know the order items in the shopping cart. To save users' choices in case they enter the site in the future. Track ads. You can choose to have your device alert you each time an order is made. Cookies may be sent, or you can turn off the transmission of this service through the browser you are using.


Disclosure to a third party?

We do not sell, trade or pass on your private information to outside parties.


 Can your information be changed?

Only users can change their private information by logging into their account

How does our site react to DO NOT TRACK SIGNALS?

DO NOT TRACK SIGNALS WELCOME AND WE DO NOT TRACK, DO NOT SEND COOKIES OR ADVERTISEMENTS IF USED.


Does our site allow third party behavioral tracking?

We do not allow it on our site.

If I did not receive the shipment?

Goods that have not been received within a period of 27 days, the shipping company will return it compulsorily, which will incur us to pay the compulsory return costs. In this case, if the order is returned, the shipping amount will be deducted in addition to a fine of 200 Egyptian pounds